Shipping Policy

At Vriostremall, we want your shopping experience to be simple, reliable, and worry-free. We carefully prepare and ship every order so your new boots arrive safely at your door.

Please review our shipping information below before placing your order.

Shipping Rates

We offer straightforward shipping rates based on your order total:

• Orders of $50 USD or more — FREE Standard Shipping

• Orders under $50 USD — $5.99 Standard Shipping

The applicable shipping charge will be displayed at checkout before you complete your purchase.

Estimated Delivery Time

Our estimated delivery time for Standard Shipping is:

7–14 business days

Please note that delivery times are estimates and may vary depending on your destination, local carrier operations, customs processing, holidays, severe weather, or other circumstances outside our reasonable control.

Order Processing

Once your order has been successfully placed, we will begin preparing it for shipment.

Please make sure that your shipping address, contact information, and other order details are complete and accurate before submitting your order.

Once an order has been processed or shipped, we may not be able to change or correct the delivery address.

Order Tracking

When tracking information is available, it will be provided after your order has been shipped.

Please allow some time for the shipping carrier to update the tracking information after your package has entered its delivery network.

International Shipping

Vriostremall serves customers in international markets, including the United States, Canada, the United Kingdom, and European countries.

International delivery times may vary depending on the destination and local customs procedures.

Where applicable, customers are responsible for any customs duties, import taxes, VAT, or other fees charged by their local authorities unless otherwise stated at checkout.

Delayed Packages

Occasionally, packages may experience delays due to customs inspections, carrier disruptions, severe weather, holidays, high shipping volumes, or other circumstances beyond our reasonable control.

If your package appears to be significantly delayed, please contact our customer service team. We will be happy to help you review the available tracking information and assist with the next steps.

Lost or Damaged Packages

If your order arrives damaged, or if you believe your package has been lost in transit, please contact us as soon as possible.

Please include your order number and a brief description of the issue. For damaged items, photos of the item and packaging may also be requested so that we can properly review your case.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Vriostremall cannot guarantee successful delivery or replacement for packages that cannot be delivered because of incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping information, please contact us as soon as possible.

Contact Us

If you have any questions about shipping, delivery, or your order, please contact us:

Vriostremall

Email: litzlabranche868@hotmail.com
Phone: +1 604-377-0019

Address:
77 Crois. Richmond
Brossard, QC J4X 2R9
Canada

Our customer service team will be happy to assist you with any questions regarding your order.

Vriostremall — Comfortable Style for Every Step

Thank you for shopping with Vriostremall. We appreciate your trust and look forward to helping you enjoy comfortable, stylish footwear throughout the season.